PK Foods Store Policy
Returns & Product Concerns
Damaged or Incorrect Items
If your order arrives damaged or contains incorrect items, please notify us within 48 hours of delivery with your order number and clear photos of the issue. We will issue a replacement or refund.
Food Safety & Quality Guarantee
Do not consume any product if the outer pouch seal is compromised upon arrival. Contact PK Foods customer support immediately for an immediate resolution.
Refund Processing
For approved refunds, payments made via Card, JazzCash, EasyPaisa, or Bank Transfer are reversed to the original payment source. For Cash on Delivery orders, refunds are dispatched via Direct Bank Transfer (IBFT / Raast) once the returned items are received and inspected.